Shipping & Returns
Shipping Policy
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Standard Service: Up to five (5) working days for digitizing and five (5) working days for embroidery upon approval of design sew out.
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All stitch counts rounded up to nearest thousand.
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We are not responsible for embroidering on defective items or incorrect styles, colors and sizes sent by vendors.
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Flats items and hats cannot be combined for quantity.
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Prices subject to change without notice.
Return & Exchange Policy
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns within 30 days of purchase. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and refund policy:
Discounted items are final and cannot be returned or exchanged
Returned items must have no visible signs of wear or use.
As soon as we have received the returned item and there is no visible signs of wear or use you will receive your refund, replacement product, or store credit
Any shipping fees the customer will need to pay
Contact information for your business if the customer has more questions